For the candidates who will face any problem in the JEE Main 2025 application process, fee payment, uploading of documents, downloading process etc. The board will provide various JEE Main helpline numbers on the website of NTA.
How to contact JEE Main officials for resolving issues? Get Helpline Numbers here…
Candidates must go through the all the details here by visiting ‘Contact Us’ option provided in JEE Main section at the NTA website.
In this article below we have also provided all the helpline contacts for the candidates facing various issues to get their problems rectified by communicating with the officials.
Confused? Ask your Queries Here
JEE Main 2025 Helpline Numbers for General Queries
Candidates, who are facing various problems during the JEE Main 2025 application process, downloading the admit card or have general queries can contact the officials through below provided telephone numbers and email id:
Contact NTA officials:
Candidates must also contact the National Testing Agency (NTA) assigned to conduct the JEE Main 2025 Exam through the address and phone number provided below:
Address:
Block C-20 1A/8, Sector- 62
IITK Outreach Centre, GautamBuddh Nagar,
Noida-201309, Uttar Pradesh (India)
Contact Number:
011-40759000
Email ID:
jeemain[at]nta[dot]ac[dot]in
JEE Main 2025 Helpline for Transaction Related Queries
In case candidates faces problems related to transactions, he/she will get the problem rectified by contacting through the below provided email ids and contact numbers:
If Paying using SBI Bank:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Helpdesk | [email protected] | 02275560266/ 02227560267 |
| 3 | Customer Care | [email protected] | – |
| 4 | Through SMS | UNHAPPY (add text) | 8008202020 |
2. If Paying using Syndicate Bank :
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Helpdesk | [email protected] | 01202400850/1 9971262371 |
| 2 | Complaint Management Services | [email protected] | 01202400850/1 |
| 3 | Customer Care | [email protected] | 9971262371 |
| 4 | Through SMS | [email protected] | 01202400850/1 |
3. If Paying using HDFC Bank:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Shri Vikram Singh | [email protected] | 9799810080 |
| 2 | Shri Ripon Bhattacharjee | [email protected] | 9625031697 |
| 3 | Shri Amit Singh | [email protected] | 9718341770 |
4. If Paying using ICICI Bank :
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Aiysha Khatun | [email protected] | 01204728426 |
| 2 | Karan Sinha | [email protected] | 8826107923 |
| 3 | Jai Sethi | [email protected] | 9013799596 |
5. If Paying using PAYTM:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Education Payment Support | [email protected] | 0120-4789521 |
| 2 | Manasvi Haseeja | [email protected] | 0120-4789522 |
| 3 | Ambreen Fatma | [email protected] | — |
Also Check:
JEE Main 2025 Eligibility Criteria
The Application process of JEE Main 2024 will be started from November 2024 for 1st session. Last date to apply will be in January 2024. Candidates will be able to download their admit card from December 2024. The entrance test of JEE Main 2025 for 1st session will be conducted in January/ February 2025. The JEE Main 2025 Admit Card will be provided to the students on the website.
In case any candidate faces problem in downloading the admit card or has any other problem or query, he/ she can contact the authorities through the helpline numbers and email id provided in this article.
Candidates must note that they can contact the officials during the active hours only. The Helpline will remain operational during 9:30 AM to 5:30 PM.
Students qualifying this national level entrance test will successfully get admission in B.Tech, B.E, B.Plan and B,Arch programmes in various prestigious engineering colleges like NITs, IITs and CFTIs.
If you have any query related to JEE Main 2025 Helpline Numbers, you can ask your query in the comments section given below.
Sir I got marks as phy:31.3361284
Che:29.5404562
Mat:83.8776636 but my percentile is given as 42 in score card I can’t understand properly asking my marks I got 142marks then my percentile will be in 90 s can’t u pls help me
You must ask the authority regarding this.
Dear sir/ma’am,
I have accidentally selected the B-planning/B-arch option but I want to appear for Jee mains examination 2024. I have attached my forms in this email. Upon reviewing the submitted form, I realized that there was an inadvertent error in my selection – I accidentally chose B-arch instead of Jee mains.
I kindly request your assistance in correcting the form by updating my selection to Jee mains option. I assure you that this was an honest mistake, and I apologize for any inconvenience it may have caused.
Regards,
Ananya kapse
7058222709
For correction related details, you must contact the authorities.
My initial payment status was incomplete and I have done another payment to complete my registration. When raised a complaint for refund the bank says the amount is credited the amount to the beneficiary account. How can I get my money back in this case.
You are advised to contact officials for same.
Dear Help Center,
I hope this email finds you well. I am writing to seek assistance regarding a mistake I made in my JEE Mains application form. Unfortunately, I realized the error after submission and now require guidance on how to re-apply. Your support in this matter is highly appreciated.
Thank you in advance for your kind attention and assistance.
You can edit your incorrect details at the time of correction from 6th till 8th December 2023.
I am underOBC CATEGORY
As per official site fees of OBC is 900 for male. But in my application form fees shown is rs 4000 .So what can I do.
Form is already submitted till fees section. So how can I correct this form
You are advised to check you details like category, courses selected & other and then edit it.
Login error msg saying application no or password not found is coming after successfully completing step 1.
It’s allowing me to set up new password with the application no but not allowing to login. Kindly help
You are advised to try again using different browser, if still same issue occurs contact officials.
Sir,
I have mistakenly mentioned the wrong year of passing (class 10) in the form.I want to change it but i have clicked the final submit button. i have not yet paid the fees.how can i update..?? i have also applied for support ticket.
You are advised to edit it during correction facility.
what should be the percentile for score of 71 in jee main 2 – 2023
It will be in between 91.072128 – 93.152971 percentile.
I have received my JEE date as 13-04-2023, which isn’t possible as it’s supposed to be from 6-12 April, I searched a little and found out that that date is the reserved date for OBC, EWS, etc, the problem is I belong to the general category and am not sure if it was a mistake or not….what should I do?
You are advised to contact with officials for the same.
My name is harigovind gopakumar in my certificates. But in adhar card its g harigovind. So i applied jee as per adhar card. Now jee main result came. Is ita problem to get admission through dasa
You must contact the official authority regarding this issue.
Sir I wants to change my centre .I request you to please change the centre from kanpur to moradabad.
It depends on officials. You are advised to contact officials for the same.
Sir
Namskar
I qualified to jee mains 2022 category gen+ews but forgot to apply in general category so please help me
You are advised to contact with officials for same.
I am unable to view the JEE main 2022 session 1 result of my daughter the error of invalid application and DOB is reflecting
You must check it later after sometime, if same problem will repeat again then contact to the officials regarding this.
Sir I have some doubts regarding jee mains second session i am contacting NTA since yesterday but not responding.
You are advised to wait for some time.
Sir/ madam
I have mistakenly registered jee 2022 2nd session 2 times what shall I do? Both the application has been accepted and all the procedure have completed due to slight spelling errors in my name
You must wait for the correction window to be opened.
Sir/ madam
I have mistakenly registered jee 2022 2nd session 2 times what shall I do?
You must contact the official authority or wait for the correction window to be opened.
i am ews candidate, I have EWS Certificate, but I didn’t opt in session 1 and 2 but I submitted my application but fee payment is not completed yet for session 2 how can I edit my application form.
You must wait for correction window to be opened.
I have just taken admission in class 12.can i attempted jee main exam 2022.
Yes, appearing candidates are also eligible but you must also satisfy other eligibility norms.
If I registered for jee mains in class 11th did i loss my jee attempts
Candidates must have passed 12th class or its equivalent to appear for JEE Main 2022. 12th appearing candidates can also apply for this.
Not able to open the registration link can’t fill the application form
It might be some technical issue. You must try it later after sometime.
I registered for the exam. Buy couldnot complete the procedure. Will the last date for jee get extended? Please reply ASAP.
We will update in our article if application form will be extended.
I registered for the exam. Buy couldnot complete the procedure. Will the last date for jee get extended?
mistake in category in my application number 220310231283
plz change my category to general ews.i have sent query 4 times and uploaded my document but no reply .what to do?
plz give contact numbers of jee regarding this query.
The authority will not provide correction facility.
I’ve done the payment, money has been deducted at my end, but in th form it’s showing payment failed. So how can I get the refund?
You are advised to contact officials authority.
My daughter’s name in aadhar card is without her initials.
But her jee mains registration form and her all other school certificates her name is with her initials.
Will there be any problem because of that?
K.Jeya Chithra
Sir mai galty se EWS lagana bhool gya to kya kru ,,,kya agli bar laga skta hu ,,,,,nii to please nts
My father is x army,so can I have x army reservation for jee mains
Sir during my form filling if jee main 2022,it does not accept my email id. Although I had written my email ID correctly. So now how can I fill my form. I’m tensed ?
You are advised to use different email ID while filling JEE Main application form.
I have lost my jee mains admit card how to get it. Please help.
Sir in my admit card my profile and signature can’t seen..pls check it sir
Sir maine march session ka result. Download nhi kiya ab mai kya krun agr councelling me mujhe uski jrurat pdi to
Sir ye no.use me hi nhi hai please koi dusra no.do
I have cancel my 3rd attempt and 4th attempt I didn’t get my refund why?
I have done my payment From third season but carrection is not done please help me my payment is refound
I can’t open my admit card . And tommorow I have exam . Please help me
I HAVE ALL FORM CLEAR BUT 3RD PHASE EXAM ADMIT CARD NOT SHOWING
REGISTRATION NUMBER OR DOB WRONG SHOWING
In my jee admit card my photo and signature is not displayed
I can’t download my admit card of session April 2021. Also it not showing in jeemain site also.
Hello sir
We are not able to load the admit card for the April 2021 examination. it is showing as wrong application number entered or wrong date of birth
Pls help
Thank you
can we change jee exam date ?
I had applied for the fourth attempt (may) and pending fees has been paid but it is showing that i have not paid the fees so plz help me to solve this problem as soon as possible
Sir, I have completed all the process for the application of May session but I am unable to download the confirmation page.What can I do about it.Please help me.
Sir I received email saying you have successfully withdrawn for jee main may 2021 when I open the correction window yesterday even though I have not yet applied for may attempt
I can’t able to change my first choice exam centre state,how can I do it, please help me
Sir I am already completed my registration but my payment is not done though debit card what should I do
.
Sir my payment for april session has been made thrice and yet the extra money 1300 has not been refunded please help whom to contact
Hello sir can I get addimision in biet of jhansi by clearing jee mains paper please tell me fast??????
I missed the form filling. Please i want to fill the form. Provide a solution so that i could able to fill and register the form. Help urgent.
I am late to fill jee mains form of April session Please tell is there any other way to fill it.
I already paid amount for JEE MAIN April 2021 Exam but confirmation page is not updated. Today is last date of registration. Please help me for registration form. ??..
I already paid amount for JEE MAIN April 2021 Exam but confirmation page is not updated. Today is last date of registration. Please help me for registration form. ??